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Canteen management thesis chapter 3


canteen management thesis chapter 3

different capacity to attract students, based on the distance from the place where the university. Al Mo"el o!he S!", -0 De ii! Three course meal or one or two courses) and price paid for it (because it changes in relation to the students economic condition). The objective of the survey was, in the first stage, to verify (as customer satisfaction surveys usually do) whether and how different the perceived service was from the actual service. Chapter two, firstly, points out the canteen users characteristics (in terms of gender, citizenship, residential conditions, etc.) compared to the typical student enrolled at one of the universities in Piedmont; secondly, it explores the reasons why students chose a specific canteen. Is this due to the quality-price ratio? Of epublic -ct.

canteen management thesis chapter 3

Some customer satisfaction surveys were done. To intensify the knowledge and clarity the perception of the problems, anumber of books and periodicals were read to gather insights which were usedby the researcher in conceptualizing this study. Finally, it reports the students suggestions concerning any aspect of the service they believed could be improved: it was a free space on the questionnaire for recommendations and complaints.

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Chapter 2 focuses on the key characteristics of students who do not know the possibility of the canteen service. The third part analyses the trend of the applicants in the last few years, while paragraph 4 refers to the trend of canteen users and of the places which have an arrangement with edisu. 15, chapter iiconceptual framework, this chapter deals with the review of related literature and studies, theconceptual model of the study, the research hypothesis, and the definition of terms used in the study. Here is the report structure: the first chapter describes the canteen service as regards the applicants (who can apply the way they can have access to the service, and the price of the service; then it analyses the trend over the last few years considering. We surveyed the opinion of a representative sample of users in the eight Piedmont university canteens in 2007/08. In the managerial step, to reduce the possible gap. Below this macro-objective there was the intention to answer the question: why the canteen users are generally students who fall into the first band price, this means those who pay the cheapest price? June 2009, in 2007/8, 65 per cent of students who were regularly enrolled at Piedmont universities did not apply for the edisu Piemonte canteen service. The university canteen service, this section contains all the research regarding the edisu university canteen service. September 2013, may 2012, april 2012, this study, presently in its third edition, measures the users satisfaction with the eight university canteens supplied by edisu Piemonte in 2009/10 seven in Turin, one in Alessandria. Degree thesis by Marta Manassero December 2005 The aim of this research project was to estimate how much it costs edisu Piemonte to provide its catering service, namely how much it costs to provide meals for university students.



canteen management thesis chapter 3

Introduction Background of the Study.
Canteen Management Thesis Chapter.

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